Fiona Schmidt-Lee

With more than three decades of experience across business operations, bookkeeping, and office management, Fiona Schmidt‑Lee is a highly respected and integral part of the Ray White Commercial Toowoomba team. Known for her solutions‑focused approach and unwavering professionalism, Fiona ensures the smooth and efficient running of the agency’s day‑to‑day operations while supporting both staff and clients with exceptional service.

Since joining RWC Toowoomba, Fiona has overseen all operational functions of the business, including trust accounting, payroll, BAS and financial reporting, HR administration, IT and database management, and the development of internal procedures and policy. Her leadership extends to managing a dedicated administrative team, where she fosters a culture of clarity, accountability, and continuous improvement.

Fiona’s career is defined by her ability to streamline systems, strengthen compliance, and enhance operational efficiency. She has successfully led major transitions, including CRM migrations, trust account transfers, and the integration of Xero with agency databases—initiatives that have reduced duplication, improved accuracy, and delivered measurable time savings. Her commitment to building robust processes has resulted in consistent operational stability and improved team performance.

Prior to joining RWC Toowoomba, Fiona operated her own bookkeeping business for seven years and held senior roles across bookkeeping, administration, and office management in both corporate and small‑business environments. Her broad financial skillset spans payroll, reconciliations, financial statement preparation, accounts management, and trust accounting, complemented by strong analytical and problem‑solving capabilities.

Fiona is known for her integrity, reliability, and calm, people‑centred approach. She brings a high level of professionalism to every interaction and is committed to upholding the highest ethical standards. Her ability to communicate effectively with clients, colleagues, and stakeholders at all levels has made her a trusted point of contact within the business.

Outside of work, Fiona contributes to the community through her volunteer roles with Rotary and JP’s in the Community.